Ordering & Payment
925Socks, we aim to process and ship your orders as quickly as possible.
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Processing Time: Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been placed.
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Order Confirmation: After placing your order, you will receive an email confirmation with your order details, including the items purchased, shipping information, and order number.
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Changes/Cancellations: If you need to modify or cancel your order, please contact us at info@925socks.com within 24 hours of placing the order. Once an order has been processed and shipped, we are unable to make any changes or cancellations.
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925Socks, we strive to make your shopping experience as convenient as possible by offering a variety of secure payment methods. We accept the following payment options:
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PayPal: Pay quickly and securely with your PayPal account.
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Apple Pay: Use your Apple device to make seamless and secure payments.
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Google Pay: Easily pay with your Google Pay account for a quick checkout experience.
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Credit/Debit Cards: We accept all major credit and debit cards, including Visa, Maestro, MasterCard, American Express (Amex), ChinaUnionPay, JCB, Diners Club, Discover, and Electron.
All transactions are processed in GBP (£) and are protected by SSL encryption to ensure your payment information is secure. We are committed to protecting your privacy and will never store your payment details on our servers.
Shipping & Delivery
Standard UK delivery, expected between 3-5 business days. Shipping costs and estimated delivery times will be calculated at checkout. Once your order is shipped, you will receive a tracking number via email. We offer multiple shipping options, including standard and express delivery. Shipping costs and estimated delivery times will be calculated at checkout. Once your order is shipped, you will receive a tracking number via email.
Returns
Due to hygiene reasons, all sales are final, and we do not accept returns or exchanges. If your item is damaged or incorrect, please contact our customer support by emailing info@925socks.com within 7 days of receiving your order for assistance.
Privacy Policy​
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Effective Date: 18th August 2024
1. Introduction
At 925 Socks, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website [www.925socks.com] (the "Site"), make a purchase, or engage with us in other ways.
2. Information We Collect
We collect both personal and non-personal information to provide you with the best possible shopping experience. This may include:
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Personal Information: Name, email address, shipping and billing address, phone number, payment information, and any other information you provide during the purchase process.
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Non-Personal Information: Browser type, IP address, device type, and other technical information that helps us improve our website and services.
3. How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Communicate with you regarding your order status, shipping updates, and customer service inquiries.
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Improve our website, products, and services.
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Send you marketing emails and promotions, if you have opted in to receive them.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
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Service Providers: Third-party companies that assist us in processing payments, shipping orders, or providing customer service.
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Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect our rights.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, keep track of your shopping cart, and analyze site traffic. You can manage your cookie preferences through your browser settings.
6. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing emails by following the unsubscribe link in our emails. To exercise these rights, please contact us at info@925socks.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@925socks.com